Workshop Objectives

By the end of the workshop, participants will:

• Understand what employers expect from employees

• Recognise work-ready behaviours and attitudes

• Practice basic workplace communication

• Learn how to handle simple work situations with confidence

Workshop Structure

1. Introduction and Expectations (15 minutes)

• Welcome and workshop purpose

• What “work-ready” means

• Short group discussion: “What do you think employers expect?”

Activity:
Participants share one expectation they think employers have.

2. Understanding the Workplace (30 minutes)

• What a workplace is and how it functions

• Roles, responsibilities, and expectations

• Professional behaviour at work

Activity:
Small groups list responsibilities for a chosen job role and share with the group.

3. Communication at Work (30 minutes)

• Speaking clearly and respectfully

• Listening and asking questions

• Basic workplace communication scenarios

Activity:
Role-play short conversations (asking for clarification, responding to instructions).

4. Managing Tasks and Simple Problems (30 minutes)

• Understanding tasks and instructions

• Managing time and priorities

• Knowing when to ask for help

Activity:
Participants review a short work scenario and decide what steps to take.

5. Digital Readiness (20 minutes)

• Common digital tools used at work

• Email and messaging basics

• Professional online behaviour

Activity:
Participants review a sample work email and identify what is done well and what could be improved.

6. Preparing to Start Work (20 minutes)

• First-day expectations

• Common early challenges

• Continuing to learn at work

Activity:
Individual reflection: “One thing I will do to be more work-ready.”

7. Wrap-Up and Next Steps (15 minutes)

• Key takeaways

• Questions and discussion

• Link to the online course (if applicable)